Equality Guidelines

1. Overview of the Equal Status Acts (2000–2018)

The Equal Status Acts 2000–2018 (the “Acts”) promote equality and prohibit discrimination in the provision of goods and services, including accommodation. They apply to individuals and organisations offering property or related services to the public.

It is unlawful to discriminate on the following ten protected grounds:

     Gender (including gender identity and reassignment)

     Civil status

     Family status

     Sexual orientation

     Religion

     Age

     Disability

     Race

     Membership of the Traveller community

     Housing assistance (e.g. rent supplement or HAP)

Discrimination can include harassment, victimisation, or failure to reasonably accommodate people with disabilities. Positive action measures are also permitted under the Acts to improve access for disadvantaged groups.

This legislation gives effect to:

     Directive 2000/43/EC (Race Equality Directive)

     Directive 2004/113/EC (Gender Goods and Services Directive)

In the property sector, the Acts classify rental accommodation as a “service”. Any language indicating a discriminatory preference (e.g. “no rent allowance”) may constitute a breach of the law.


2. Agent and Advertiser Responsibilities

All parties involved in advertising or providing accommodation — including landlords, agents, and online platforms — must avoid publishing content that:

     Expressly indicates an intention to discriminate; or

     Could reasonably be understood as such.

Discriminatory phrases (e.g. “working professionals only”) are prohibited. Liability may apply to all parties involved in the listing, even if acting on a client’s instructions.

Neutral, inclusive language should always be used.


3. The Ten Protected Grounds

Discrimination is prohibited under Irish law if based on:

     Gender – Includes male, female, and transgender individuals.

     Civil Status – Single, married, divorced, widowed, civil partners.

     Family Status – Parents, guardians, carers of children or adults with disabilities.

     Sexual Orientation – Heterosexual, homosexual, or bisexual.

     Religion – Any religion or none.

     Age – Applies from age 18 and over in accommodation.

     Disability – Covers physical, intellectual, sensory, and mental health conditions.

     Race – Includes race, nationality, ethnic or national origin.

     Traveller Community – Cultural identity and traditions are protected.

     Housing Assistance – Includes recipients of rent supplement or HAP.

Victimisation is also unlawful and includes penalising someone for making or supporting a complaint under the Acts.


4. Types of Discrimination

Direct Discrimination: Less favourable treatment because of a protected characteristic — real, past, future, or perceived.

Discrimination by Association: Discriminating against someone because they are connected to a person with a protected characteristic.

Indirect Discrimination: Neutral policies that disproportionately affect protected groups, unless objectively justified.

Procuring Discrimination: It is unlawful to instruct, encourage, or assist someone else to discriminate.


5. Harassment and Sexual Harassment

It is illegal to harass or sexually harass individuals in relation to accommodation.

Harassment is any unwanted conduct related to a protected ground that violates dignity or creates an offensive environment.

Sexual Harassment includes:

     Unwanted comments or advances

     Inappropriate gestures or messages

     Unwelcome contact or threats

     Circulating offensive content (online or offline)

Accommodation providers must take reasonable steps to prevent harassment — such as clear reporting processes and prompt action on complaints.


6. Reasonable Accommodation for Persons with Disabilities

Service providers must make reasonable changes to allow access for persons with disabilities. This may include:

     Accessible communication or formats

     Adjusting procedures or layouts

     Providing additional support

Unless the cost exceeds a nominal threshold, such accommodations must be provided. Public funding may be considered in this assessment.

Health and safety can be a valid exception only where risk is serious and objectively justifiable.


7. Positive Action Measures

The Acts allow positive action to support equality. This may include:

     Targeted services or offers for underrepresented groups

     Preferential access based on need

     Special discounts or accommodations

Such measures are lawful where proportionate and aimed at advancing inclusion.


8. Prohibition on Discriminatory Advertising

The Acts prohibit any advertisement that:

     Shows an intention to discriminate; or

     It could be reasonably understood that way.

Examples:

     “No HAP accepted”

     “Single professionals only”

Joint liability may apply to advertisers and publishers — including property agents, landlords, or platforms like Eirehome.

Complaints may be referred to:

     Irish Human Rights and Equality Commission (IHREC)

     Workplace Relations Commission (WRC)


9. What Is Prohibited

It is illegal to discriminate in:

     Selling or letting accommodation

     Providing or withdrawing housing services

     Ending tenancies or refusing access

Applies to public offerings and designated public categories.

Covers both direct and indirect discrimination.


10. Exemptions Under the Equal Status Acts

The Acts recognise specific exemptions, including:

  1. Gender Privacy: Shared facilities may restrict access for privacy reasons.
  2. Rent Payments: Landlords may require direct rent payments from housing authorities.
  3. Local Authority and Ministerial Housing Policies: Different treatment may be allowed based on size, disability, age, or other factors for policy purposes.
  4. Special Categories: It is lawful to reserve accommodation for:

     Religious or gender-specific groups

     Victims of domestic violence

     Persons with disabilities or in nursing homes

     Homeless shelters

  1. Legal and Testamentary Exceptions:

     Required by law

     Distribution of property by will or gift